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Service Contracts

We are very proud of the quality and reliability of all of our products, which is reflected in the generous Manufacturers' warranties we have always offered with each system sold.

A growing number of our customers (primarily clinical, but also research) require enhanced Service and Maintenance contracts and/ or on-demand Certification Services to maintain and protect their Moor Instruments products both during and beyond the standard warranty period.

In answer to this requirement, we offer four options: -

PLATINUM CONTRACT - On-Site Maintenance & Servicing
GOLD CONTRACT - Return to Base Maintenance & Servicing
SILVER SERVICE - Return to Base Annual Check & Certification
BRONZE CHECK - On-Site Annual Check

A Certification of Compliance is provided after all services and checks to certify that the system is safe and functions to its approved specifications. This will satisfy your organisations quality assurance requirements for annual certification of electronic measurement equipment.

Please note: Bronze Check and Platinum Contract not available in all markets.

For full information or to discuss further please click to email our Service Department.

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